FAQ

Frequently Asked Questions
If your question is not answered here, please feel free to contact:
[email protected]

Why are the conditions of shoes not listed out of a 10 point scale?
A: Conditions of used shoes are subjective. There is no approximate way to measure the condition of a used shoe in a numerical value, thus it is extremely important that the buyer view all pictures prior to purchasing the item, to ensure quality for themselves.

Are there returns on used shoes?
No, there are no returns on used shoes.

Do you accept trades or offers?
Trades and offers are not accepted by tcs Kicks. Emails regarding potential trades or offers on priced shoes will be disregarded.

Do you buyout sneakers or collections?
Currently, tcs Kick only accepts buyouts if you are located locally. If you live in the Raleigh-Durham, NC or Philadelphia, PA/South Jersey area, feel free to contact ([email protected]) with buyout inquiries.

How do I know the shoes being sold here are 100% authentic?
All shoes are reviewed for authenticity prior to be listed on this web store. Again, it is up to the buyer to perform their due diligence by viewing all pictures and asking questions PRIOR to purchasing an item. There will be no returns on any sneaker purchased through this web store.